FAQ

Can I add my own Videos to the Back Yard Preview?

Unfortunately no. The only videos that work with the Back Yard Preview are ones preloaded by us.

Can I use The Brainbox USB to charge my Scanner?

No. Please use the scanner charger provided.

My Brain Box is plugged in but no videos are playing. How do I get the videos to play?

  1. First make sure your HDMI Cable is plugged in correctly to the Brain Box and Television.
  2. Check to see if your Television is set to the correct HDMI Source.
  3. Make sure the TV is on.
  4. Unplug the Power from the Brain Box and leave the HDMI Cable plugged in to the Brain Box and Television.
  5. Plug the Power back into the Brain box and wait 1 minute while it reboots.
  6. You should see the Back Yard Preview logo appear.

Can the Scanner scan Items automatically?

Yes, please see directions for setting up scanner to scan items automatically.

Videos are not playing after scanning the Barcode?

  1. If you have an Inateck Scanner:
    • Check The Brain Box to see if you have 2 USB dongles connected . One says Sandisk and the other is all black. See Image.
    • If Dongle is not plugged in, first unplug the power cord from the brain box and insert the Scanner dongle.
    • Plug the Scanner Dongle into any of the USB ports available on The Brain Box.
    • Plug back in the power cord for The Brain Box and wait until videos start to play on screen.
    • Scan barcode with Scanner to see if video plays on screen.
    • If you have multiple Brain Boxes and scanners, make sure the scanner is near the correct dongle. There is only one scanner for each dongle.
    • If you’ve lost your dongle, you will need to purchase a new scanner.
  2. If you have a Unitech Scanner:
    • Check The Brain Box to see if you have 2 USB dongles connected . One says Sandisk and the other is all black. See Image.
      • If Dongle is not plugged in, first unplug the power cord from the brain box and insert the Scanner dongle.
      • Plug the Scanner Dongle into any of the USB ports available on The Brain Box.
      • Plug back in the power cord for The Brain Box and wait until videos start to play on screen.
      • Scan barcode with Scanner to see if video plays on screen.
    • If Scanner Dongle is plugged into The Brain Box but videos are not playing after scanning.
      • Unplug the power cord to The Brain Box.
      • In the User Manual, scan the Disconnection barcode.
      • Scan the barcode on the dongle to pair with scanner.
      • Make sure the dongle is plugged into the Brain Box.
      • Plug power cord to The Brain Box.
      • Scan barcode with Scanner to see if video plays on screen.

How do I add videos to the playlist?

  1. Scan the “Add Item to Playlist” Barcode.
  2. Scan the Barcode of Item.
  3. Video should start playing on the TV and added to the Playlist.
  4. To add another video to Playlist, scan the “Add Item to Playlist” Barcode again.
  5. Scan the Barcode of Item.
  6. Video should start playing on the TV and added to the Playlist.
  7. To get a list of Barcode Commands – Click Here.

How do I create a new playlist?

  1. Scan the “Clear Playlist” Barcode.
  2. Playlist clears and you should see the Back Yard Preview Logo.
  3. Scan the “Add Item to Playlist” Barcode.
  4. Scan the Barcode of Item.
  5. Video should start playing on the TV and added to the new Playlist.
  6. To get a list of Barcode Commands – Click Here.

How do I get new Video and Software Updates?

  1. Make sure you have the latest Back Yard Preview and are subscribed to receive updates.
  2. Connect your Back Yard Preview to Wi-fi.
    • Make sure you and your Back Yard Preview is close to your Wi-fi Router.
    • Use a device that can connect to Wi-fi.
      • Smartphone
      • Tablet
      • Computer
    • Go to your Wi-fi settings to lookup wifi networks in your area.
    • Select the BYP Wi-fi network.
    • Example: BYP-cf00.
    • Connect to the BYP wifi network.
      • If you are unable to connect to the BYP Wi-fi, unplug the power chord to the Brain Box, wait 10 seconds, then plug back in the power.
      • After a couple minutes, check to see if you can join the BYP Wi-fi network.
    • Locate the BYP Wi-fi Router Address.
      • Example: 192.168.11.1 – Open a web browser on your device that is connected to the BYP Wi-fi and type in the BYP Wi-fi Router Address.
      • BYP Device Portal should load on screen.
    • Choose a Wi-fi Network and click Next
    • Type Password for selected Wi-fi Network and click Next.
    • Register Device by typing in device name, which is the BYP Wi-fi name and your email address then click Next.
    • Review that  your Wi-fi network and password are correct then click SUBMIT.
      • If your information is incorrect, click CANCEL.
    • You should receive a response saying you are connected to your Wi-fi network.
  3. Video Updates will be downloaded automatically over Wi-fi.
    • To check if new videos have been downloaded, you can log back into the BYP Device Portal by following the steps above.
    • Click The menu link, then click “Media”.
    • Scroll through the list of videos and look to see if the new videos are listed.

How to set up the Back Yard Preview Kit?

    1. Before powering the Brain Box, make sure these list of items are plugged in.
      • Plug in Scanner Dongle into any USB Port.
      • Plug in Sandisk USB into any USB Port.
      • Plug the HDMI Cable into the Brain Box and Television.
      • Turn on Television and select the correct HDMI Input.
  • The Back Yard Preview Playlist should now be playing on the Television.

How do I pair my Scanner to the brain box?

  1. If you have an Inateck Scanner:
    • Check The Brain Box to see if you have 2 USB dongles connected . One says Sandisk and the other is all black. See Image.
      • If Dongle is not plugged in, first unplug the power cord from the brain box and insert the Scanner Dongle.
      • Plug the Scanner Dongle into any of the USB ports available on The Brain Box.
      • Plug back in the power cord for The Brain Box and wait until videos start to play on screen.
      • Scan barcode with Scanner to see if video plays on screen.
    • If you have multiple Brain Boxes and scanners, make sure the scanner is near the correct dongle. There is only one scanner for each dongle.
    • If you’ve lost your dongle, you will need to purchase a new scanner.
  2. If you have a Inatech Scanner:
    • Check The Brain Box to see if you have 2 USB dongles connected . One says Sandisk and the other is all black. See Image.
    • If Dongle is not plugged in, first unplug the power cord from the brain box and insert the Scanner dongle.
    • Plug the Scanner Dongle into any of the USB ports available on The Brain Box.
    • Plug back in the power cord for The Brain Box and wait until videos start to play on screen.
    • Scan barcode with Scanner to see if video plays on screen.
  3. If Scanner Dongle is plugged into The Brain Box but videos are not playing after scanning.
    • Unplug the power cord to The Brain Box.
    • In the User Manual, scan the Disconnection barcode.
    • Scan the barcode on the dongle to pair with scanner.
    • Make sure the dongle is plugged into the Brain Box.
    • Plug power cord to The Brain Box.
    • Scan barcode with Scanner to see if video plays on screen.

How do I find out which product videos are available to play?

  1. To check if new videos have, you can log back into the BYP Device Portal by following the steps for connecting The Brain Box to your Wi-fi network.
  2. Click The menu link, then click “Media”.
  3. Scroll through the list of videos and look to see which videos are listed.
  4. You can also unplug the Sandisk USB and plug it into your computer.
    • Go into the Videos Folder where you will see a list of videos.